Trading Standards – You can complain to Trading Standards if you purchase an item that is faulty, broken, dangerous or if the product you receive is hugely different to what you were expecting. If you buy a product or pay for a service and the quality is much worse than what you were expecting, you can then ask your bank for a refund under the “product not as described by supplier” policy. You can find your local Trading Standards office by Clicking Here
Citizens Advice Bureau- This Citizens Advice Bureau can offer you free and impartial advice on how to prevent cold calls, they don not prevent the calls them self or confront the caller but they will make you aware of the other options available to you. The Citizens Advice Bureau are located all over the UK and you can find your local branch by Clicking Here
Action Fraud – Action Fraud is funded and operated by a mixture of different police departments, they are fantastic at raising awareness & even have the power to have serious offender shut down. Please be aware that Action Fraud concentrate more on shutting companies down rather than confronting cold callers. If you would like to report a scam or fraudulent company to them then please Click Here
If you do not live in the UK then there are two main organisations that you can also report scams & fraud too.
The Federal Trade Commission – The Federal Trade Commission are there for you to report a scam to, they do not resolve complaints themselves but they will take all of your information and pass it on to the relevant authorities to deal with, to report a scam through the Federal Trade Commission please Click Here
You can also make reports to the FTC about businesses that do not make good on their promises regarding the products and if you are unhappy with a product or service you have received the you should contact them straight away.